JBFONE PLATFORM

Glossary of Terms

This glossary defines key terms used in JBFOne. It is maintained for both franchise owners and Franchise Support Coaches. Terms are listed alphabetically. Grouped subcategories — Registration Statuses, Rules Engine, and Sale Status — appear under their parent entry. A Resources & Support section follows the main alphabetical list. An alphabetical cross-reference index with linked articles appears at the end.

Last Updated: SW — 05/29/2026

How to Use This Glossary

Use the alphabetical list to find a term quickly. Entries for Registration Statuses, Rules Engine, and Sale Status are grouped under their parent term rather than listed individually — look for the parent heading. What to Sell Profile and Seller Resources Profile appear alphabetically with a cross-reference and are defined in full in the Resources & Support section at the end of the main list.

Entries marked with ⚠ Pending clarification are partially confirmed and will be updated once additional information is received from the product team.

A – Z

Breadcrumb

The navigation bar that appears at the top of a seller or shopper's website showing them their home sale’s location. As they move through different pages — learning about selling with JBF, why to shop with JBF, or all about the JBF Brand — the breadcrumb stays visible so they can return directly to their original sale’s location page or their sell or shop page at any time.

Catalog

Coming soon. The Catalog will be a JBFOne marketplace where owners can purchase supplies and related items.

Credits

A value assigned to each team member shift that determines early shopping access. Credits are typically awarded at a 1:1 ratio to shift hours — a 4-hour shift earns 4 credits — but the ratio is owner-controlled and can vary by shift. More total credits earned equals earlier shopping access. Owners may assign fewer credits (e.g., 0 for a required power seller shift, where a short shift is the trade-off) or more credits for physically demanding shifts (e.g., 6 credits for a 4-hour heavy-lifting shift).

See also: Building Your Team Schedule

Default Profile

A profile that displays when no active sale is open for registration. Rather than leaving consignors without guidance, the Default Profile gives them access to foundational information — what to sell, seller resources, and other basics — until a sale is ready.

Discount Days

A designated shopping period — typically toward the end of a sale — when items are offered at a reduced price. In JBFOne, Discount Days function in two places: as a ticket type that controls access and pricing, and as a schedule classification whose label appears on the public-facing website schedule.

Early Access

A ticketed shopping period that runs before General Admission and gives priority shopping access to select groups. Early Access includes paid ticket holders, special designations such as first-time parents, teachers, and hometown heroes, and the built-in shopping perk for consignors and team members who shop early and free as a perk for their participation in the sale. Early Access periods are set up in the scheduling section of JBFOne. Tickets should be created for specific shopping time blocks.

Event Slug

The unique URL-friendly identifier for a sale in JBFOne. The event slug appears in the sale's public web address and must be unique across the platform. It is typically set when the sale is created and should reflect the sale name or location in a concise, lower case, hyphenated format (e.g., harrisburg-fall-2026).

See also: Build Your Event

External Registration URL

A link to a third-party registration or ticketing platform — such as TicketSpice — that is entered in JBFOne to connect shoppers or consignors to an outside registration flow. JBFOne uses this URL to direct registrants appropriately when the registration is managed outside the platform.

FSC Library

A curated collection of resources provided by Franchise Support Coaches, accessible within JBFOne. The FSC Library gives owners access to photos, templates, guides, and reference materials maintained by the FSC team.

General Admission

The standard public shopping period of a sale, open to all shoppers with or without tickets. General Admission typically follows any Early Access periods and runs for the main duration of the sale.

Groups (Consignor Assignment)

A way to organize consignors inside JBFOne that goes beyond communication. Each group links to one Constant Contact list for automated email marketing, but groups also determine how JBFOne interacts with individual consignors — influencing registration flow, access, and more. Consignors move into groups manually, through batch import, or automatically through pathways configured in Event Setup.

See also: Your Consignor Experience

Instructions (Event Info)

An open text field in Event Setup > Event Info where owners can share anything important for consignors to know early in the registration process. If filled out, Instructions appear after the Questions section and before drop-off time selection. Leave it blank if there is nothing specific to communicate — it is entirely optional.

JBF in the Wild

A shared space within the JBF network where owners can post up to 10 photos from their sale for other franchise owners to see. To participate, upload photos directly into the premade JBF in the Wild folder inside your Locations Library. It is a great place to share real sale moments and draw inspiration from what other owners are doing.

Landing Page

The first page a consignor lands on after clicking "Sell with JBF" on the sale website. The Landing Page gives sellers a preview of the sale — dates, fees, payout rates, schedule, and accepted categories — before they log in or create an account. It is designed to build excitement and confidence so consignors take that next step toward registration.

Launch Pad

The internal training checklist within JBFOne that guides owners through the steps required to set up and launch a sale. The Launch Pad provides a structured, sequential path through the platform's setup process.

Lists (Constant Contact)

Segmented contact groups within Constant Contact used to organize consignors, shoppers, and other contacts for targeted email communication. In JBFOne, registrants can be automatically pushed to a Constant Contact list — either directly or by moving through Groups first. Lists are the foundation of email marketing campaigns in Constant Contact.

Locations Library

The media hub for your JBF territory — a centralized library where images, videos, documents, and links are stored and made available anywhere in JBFOne that accepts content. Organized into owner-created folders, the Locations Library feeds Seller Resources, email templates, your local website, and more. Content uploaded here belongs to the territory and is accessible to anyone with backend access.

See also: Your Locations Library

Message Center

A communication tool within JBFOne that allows owners to post messages for their consignors. Messages appear on the consignor's tagging dashboard, making the Message Center a direct channel for sale-specific announcements, reminders, and updates.

See also: JBFOne Communications... Coming soon· Groups and Constant Contact Lists ·

Photos (Event Info)

Images uploaded within Event Setup > Event Info that display on the sale's Summary page. Photos are seller-facing and are a good place for location-specific graphics such as a drop-off map, parking instructions, or other visual resources consignors need before arrival.

Registration Statuses

The following statuses reflect where a consignor is in the registration process for a sale. Statuses are assigned automatically by JBFOne based on the consignor's actions.

See also: Your Consignor Experience

Abandoned

A registration that was not completed within an allowed time window and has been automatically closed by the system.

Cancelled

A registration that was fully completed and then subsequently cancelled — either by the consignor or by the sale owner. The consignor finished the process but is no longer registered for the sale.

Confirmed

A registration that has been fully completed. All required steps in the registration flow are finished and the consignor is actively registered for the sale.

Expired

A registration that was still pending when the sale ended. Once a sale concludes, any incomplete registrations are automatically moved to Expired.

In Progress

A registration that has been started but not yet completed. The consignor entered the flow and stopped before finishing. Differs from Abandoned in that the system has not yet determined inactivity.

Invited

The owner has proactively sent an invitation to a consignor to register — for example, giving returning consignors or team members early registration access. The consignor has been invited but has not yet started the registration process.

Pending

A registration that has not yet started. The consignor exists in the system but stopped before beginning the registration flow.

Pre-Registration

Pre-registration is a three-screen flow. The consignor selects their participation type, confirms their profile information, and receives a consignor number. No payment is collected. No drop-off slot is selected. It is a name-collection step — fast, low-friction, and designed to get consignors into your system early.

Resource Guide

Owner-created content made available to consignors through the sale's public-facing presence. Resource Guides may include drop-off instructions, tagging tips, handbooks, and other seller-facing materials. Resource Guides are a part of your Seller Resource Profile.

Roles (Team Members)

Defined position types assigned to team members within a sale — such as sort team, merchandiser, or cashier. Roles are used to organize shifts, set expectations, and filter the team schedule. Each shift is associated with a role.

Rules Engine

The backend system in JBFOne that allows owners to create conditional logic governing consignor registration, fees, schedules, and tickets. Each individual configuration an owner creates is called a Rule. See the Rules Engine articles for full detail.

Action

The outcome applied when a Rule's conditions are met — for example, assigning a fee, unlocking a schedule slot, or granting ticket access.

Add AND Group / Add OR Group

Controls that let owners combine multiple conditions within a single Rule. AND groups require all conditions in the group to be true. OR groups require at least one condition to be true.

All (AND) / Any (OR)

Operators that define how multiple conditions within a Rule are evaluated. All (AND) means every condition must be met. Any (OR) means at least one condition must be met.

Always vs. Conditional

The two Rule types available throughout the event setup process in JBFOne — applicable across Questions, Schedules, Fees, Tickets, and more. “Always Rules” apply to every consignor with no conditions required. “Conditional Rules” apply only when specific criteria are met through rules, giving owners precise control over who sees what and when.

Evaluation Order

The sequence in which Rules are processed when more than one Rule exists. JBFOne evaluates Rules from lowest to highest priority number. Best practice is to space priority numbers in increments of 10 or 20 to allow room for future Rules to be inserted without full renumbering.

Stop After This Rule

A Rule setting that halts evaluation once that Rule's conditions are met and its Action is applied. Prevents subsequent Rules from also being evaluated for that consignor.

Sale Status

The current state of a sale in JBFOne, which controls what is visible and accessible to owners, consignors, and shoppers. Statuses progress as the sale moves through setup and into the public-facing phase.

Archived

The sale has concluded and been moved to inactive storage. Archived sales are no longer publicly visible but remain accessible to the owner for reporting and reference.

Draft

The sale is being built and is not yet visible to anyone outside the owner's account. All setup work happens in Draft.

Invite Only

The sale is accessible only to consignors or shoppers who have been directly invited by the owner. The sale is not open to the general public.

Preview

A sale status that gives sellers a look at the upcoming event without opening registration. Consignors can see the sale details but cannot interact with anything yet. It is a great way to show sellers what is coming and build early momentum before the sale goes live.

Published

The sale is live and publicly accessible. Consignors and shoppers can view the Landing Page and take action based on what the owner has enabled.

Schedule Segments

Named blocks of time within a sale's overall schedule that organize the event into logical phases — such as consignor drop-off, team member setup, and public shopping days. Schedule Segments provide the framework that Time Blocks are placed within.

Seller Resources Profile (Resource Guide)

A reusable configuration that defines the Resource Guide content made available to consignors for a specific sale. Owners can build multiple profiles and assign them based on sale type or location. A Default Profile applies when no specific profile is selected.

Summary (Events)

A consignor's at-a-glance view of their registered sale, organized into Cards for each action area: Tagging, Team Member, Drop-Off, Shopping, and Pick-Up. The Summary shows what is done, what still needs attention, and gives consignors direct access to key actions — including selecting or updating their drop-off time. Segments from the Seller Resource Profile can be linked here for quick easy reference.

Tab Delimited File (.txt — POS Download)

The file format required to import consignor data into the JBF Point of Sale system. This file is generated from JBFOne and uploaded directly into the POS. Do not open the file before uploading — doing so can corrupt the formatting and cause import errors.

See also: Data & Exports Article — Coming Soon

Tags File (.tags)

A file format used by the myJBFTags tagging system to transfer consignor inventory data. The .tags file is generated from the tagging platform and contains item-level data that feeds into the sale's inventory and POS system. Do not open the file before uploading — doing so can corrupt the formatting and cause import errors.

See also: Data & Exports Article — Coming Soon

Time Blocks

The individual slots that make up a Schedule Segment. Time Blocks vary in structure depending on the segment's purpose — a drop-off segment may contain dozens of short windows while an early access segment may have just a few named shopping periods, and the website would have a single block spanning the full duration.. There is no single correct configuration; the structure reflects what the segment is designed to do.

Tracking Links

Custom URLs created within JBFOne that allow owners to track where registrations and ticket purchases are coming from. Each tracking link is tied to a specific marketing source — such as Facebook, email, or a flyer — so owners can measure which channels are driving the most registrations.

What to Sell Profile

A reusable configuration that defines what item categories, conditions, and restrictions are accepted for a sale. Owners can create multiple profiles and assign them at the sale level. A Default Profile applies when no specific profile is selected.

See also: Building What to Sell Profiles ·

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