Consignors & Inventory · JBFOne Knowledge Base
Sharing Tickets
Consignors can share their extra shopping tickets with a guest directly from JBFOne — no printing, no handoff required. The recipient claims it on their own device, and it works exactly like any other ticket once claimed: it still depends on the original consignor checking in.
What you'll complete:
- Share a ticket with a guest
- Understand what the recipient experiences when claiming it
- Understand how shared tickets depend on check-in
Sharing a Ticket
Why this matters: A consignor's extra tickets are only useful if they can actually get them into a guest's hands — Share Tickets does that without any printing or in-person handoff.
Where to find it: Dashboard or Events → View Info → Shopping → Share Tickets
View Info is the fastest way in, especially for a consignor registered at multiple sales — it jumps straight to that event instead of requiring a scroll through everything.
Steps:
- From the Dashboard or Events tab, click View Info on the sale.
- Scroll down to the Shopping card.
- Click Share Tickets.
- Confirm the correct Ticket is selected from the dropdown, if the consignor holds more than one type.
- Enter the recipient's Name and email or phone.
- Click Share. ✓
Pro Tip The panel shows how many are left to share (e.g. “2 of 2 remaining to share”) — sharing is capped at the ticket's quantity, so a consignor can't share more passes than they were issued.
What the Recipient Sees
Why this matters: Knowing the recipient's side of this helps you troubleshoot when a consignor says their guest “can't find the ticket” — it's almost always one of these steps.
Steps:
- The recipient gets a text (or email) with a link to the shared ticket.
- Opening the link brings up a Confirm your details screen — the recipient enters their own name, email, and phone here, not the sender's.
- They tap Show my ticket.
- A QR code appears, reserved under the recipient's own name — that's what gets scanned at the door. ✓
Shared Tickets Still Depend on Check-In
Note: A shared ticket is not independent of the original consignor. All tickets — including shared ones — only activate once the consignor who owns them checks in through Drop Off. If that consignor hasn't checked in yet, a guest's QR code won't scan successfully at the door, even though it looks valid on their phone.
This is the same dependency covered in Check In/Out: Drop Off, Tickets, Pickup & Team Shifts — Drop Off is what turns tickets on, for the consignor and anyone they've shared with.
You've Shared a Ticket
The recipient has a working QR code tied to their own name, and it's ready to scan at the door — as soon as the original consignor checks in.
Next Steps:
Last Updated: SW — August 11, 2026