Groups and Constant Contact Lists

Groups are how you organize your consignors inside JBFOne — and how you connect them to your Constant Contact lists for targeted marketing. Once your groups are set up and linked, the right consignors flow into the right lists automatically.

What you'll complete in this article:

Create your lists in Constant Contact
Create matching groups in JBFOne
Link each JBFOne group to its Constant Contact list
Understand how consignors move into groups
Set up group pathways from Event Setup

Why Groups Matter

Why this matters: Your consignor list grows sale after sale. Without groups, everyone gets the same communication — which means sellers get shopper emails, new consignors miss onboarding messages, and valet consignors never hear about their specific process. Groups fix that. They let you send the right message to the right people without manual sorting every sale.

Groups live in JBFOne. Your email lists live in Constant Contact. Linking them is what makes the system work — when a consignor is added to a group in JBFOne, they sync to the connected Constant Contact list automatically.

Step 1: Create Your Lists in Constant Contact

Why this matters: JBFOne links to existing Constant Contact lists — it does not create them. Your lists need to exist in Constant Contact before you can connect them.

Where to find it: Constant Contact → Audience → Lists and segments → Create new

Recommended lists to create:

[Season][Year] Sellers — e.g., F26 Sellers. All consignors registered for this sale.
[Season][Year] New Sellers — e.g., F26 New Sellers. Highly recommended. First-time consignors need different communication than returning sellers.
[Season][Year] Valet — e.g., F26 Valet. If you offer valet consigning, these consignors have a distinct experience and need specific instructions.
[Season][Year] Shoppers — e.g., F26 Shoppers. No consignors yet — this one is for your shopper audience. Good to have in place now.

Use the season and year as your naming prefix. F26 = Fall 2026. S26 = Spring 2026. Consistent naming keeps your list library manageable as it grows.

Pro Tip Star your current sale lists in Constant Contact so they surface at the top of your list library. With 40+ lists across multiple seasons, you will thank yourself later.

Step 2: Create Matching Groups in JBFOne

Why this matters: Groups in JBFOne are the containers that hold your consignors. Each group maps to one Constant Contact list. Create one group per list.

Where to find it: Manage → Consignors → Groups tab → + New Group

To create a group:

Click + New Group. A panel opens on the right.
Enter a Name. Use the same naming convention as your Constant Contact lists — e.g., F26 Sellers.
Select a Color. Color is for your reference only. Use it however makes sense to you.
Leave Status as Active unless you are creating a group you do not want in use yet.
Click Save. The group appears in your Groups list. ✓

Repeat for each list you created in Constant Contact. Your group names do not have to match exactly, but keeping them consistent makes the linking step much easier.

Step 3: Link Each Group to Its Constant Contact List

Why this matters: Linking is what activates the sync. Until a group is linked to a Constant Contact list, consignors in that group will not flow into Constant Contact.

Where to find it: Manage → Consignors → Groups tab → click a group → Constant Contact tab → + Add List

To link a group:

Click the group name in the Groups list. The detail panel opens on the right.
Select the Constant Contact tab in the panel.
Click + Add List. A dropdown appears with a search field.
Search for your list by name — e.g., type "F26" to filter your current sale lists.
Select the matching list and confirm. The list appears as mapped. ✓

One group maps to one Constant Contact list. If you need consignors in multiple lists, create a group for each.

You can verify the sync is active by navigating to Manage → Communications → Constant Contact tab. This view shows all of your connected Constant Contact lists and their member counts. It is read-only — use it to confirm everything is connected correctly.

How Consignors Move Into Groups

Why this matters: Groups are only useful if consignors are in them. There are three ways to get consignors into a group — and knowing which to use when saves you a lot of manual work.

Manual assignment

From the Consignors tab, select one or more consignors and assign them to a group directly. Use this for one-off additions or corrections.

Batch import

If you have a list of consignors to add at once — for example, migrated legacy consignors — you can import them directly into a group.

Automated pathways from Event Setup

The most efficient option for active sales. In the Event Setup checklist, you can define rules that automatically route consignors into groups based on their registration type, status, or other criteria. This means your Sellers group fills itself as consignors register — no manual sorting required.

Groups connected. Your consignors have a home.

Once your groups are created and linked, your Constant Contact lists will populate automatically as consignors register and are assigned. No more manual exports.

Before moving on, confirm:

Lists created in Constant Contact with consistent season/year naming
Current sale lists starred in Constant Contact for easy access
Matching groups created in JBFOne
Each group linked to its Constant Contact list
Sync confirmed in Manage → Communications → Constant Contact tab

With your groups in place, the next step is understanding how consignors move through your registration flow.

Last Updated: SW — 05/17/2026

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